Remote Tier-3 Client Support

Job Summary

A company is looking for a Client Support Representative, Tier-3 (2PM-10PM).

Key Responsibilities

• Serve as the primary point of contact for clients via phone, email, and chat, addressing inquiries and resolving issues promptly
• Provide white-glove support to prestigious clients, handling payment inquiries and advanced product troubleshooting
• Assist in delivering tier-2 and tier-1 support services, including account management and compliance-related support

Required Qualifications

• 6+ months of customer support-based experience
• Strong typing skills
• Applicants must be comfortable working around adult content