Remote Tier 3 Technical Support Engineer

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Fri, May 06, 2022
Job Summary

A software technology company needs applicants for an opening for a Remote Tier 3 Technical Support Engineer.

Individual must be able to fulfill the following responsibilities:

  • Research for the root cause
  • Work closely with Tier 1+2 support and CS agents

Skills and Requirements Include:

  • 5+ years of experience in a B2B customer service/support setting
  • Knowledge of SQL scripting
  • Familiar with at least one of the following: Okta, Rippling, DataDog
  • Proven experience with APIs
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