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Remote Tier 3 X3950 X6 Backline Support Representative

Job is Expired
Location: Nationwide
Compensation: Hourly
Staff Reviewed: Tue, Feb 18, 2020
Job Category: Customer Service, Information Technology
Weekly Hours: Part Time
Employment Status: Independent Contractor
Employer Type: Employer
Career Level: Experienced

Job Summary

A technology life cycle management organization is searching for a person to fill their position for a Remote Tier 3 X3950 X6 Backline Support Representative.

Individual must be able to fulfill the following responsibilities:

  • Perform troubleshooting to system failures and identify bottlenecks
  • Ensure long term efficiency of the network via phone
  • Provide detailed action plans on hardware replacements

Required Skills:

  • Outstanding diagnostic, problem-solving and analytical skills
  • Good communication skills
  • Hands-on experience with common software and hardware
  • Experience configuring and troubleshooting IBM X3650 Servers

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