Remote Tier II Network Operations Analyst

Job is Expired
Location: California, District of Columbia, Massachusetts, New York
Compensation: To Be Discussed
Staff Reviewed: Fri, Sep 24, 2021

Job Summary

An internet service provider is seeking a Remote Tier II Network Operations Analyst.

Individual must be able to fulfill the following responsibilities:

  • Participate in the 24/7 support of the network
  • Monitor network infrastructure and resolve and/or escalate events
  • Serve as primary point of contact for internal teams on complex/escalated technical issues

Position Requirements Include:

  • Occasional travel to our downtown office
  • Excellent network layer 1-3 experience
  • 3+ years of NOC or troubleshooting customer service experience
  • Basic Linux system knowledge
  • Proven IT experience in managing professional networks
  • Configuration and troubleshooting of Cisco and Cisco-like devices

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