Remote Towing and Roadside Dispatcher

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Thu, Apr 29, 2021

This job expires in: 22 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Job Summary

A roadside assistance technology company is in need of a Remote Towing and Roadside Dispatcher.

Candidates will be responsible for the following:

  • Using outside the box thinking to dispatch towing and roadside services including difficult roadside scenarios
  • Escalating issues appropriately to your supervisor in real-time including, but not limited to; performance, issues affecting morale and HR issues
  • Being responsible for your overall performance which includes ongoing training, attendance, time to dispatch, cost, quality assurance and other relevant performance measures

Must meet the following requirements for consideration:

  • Experience in customer service, sales or other related fields
  • Possess and demonstrate excellent verbal and written communication skills
  • Bilingual English/Spanish
  • 1 year dispatching experience
  • Working knowledge of United States geographical/mapping
  • A natural leader, you want to help everyone on your team achieve greatness

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