Job Summary

A staffing and recruitment agency is in need of a Remote Transit Fare Inbound Call Center Representative in Amherst.

Core Responsibilities of this position include:

• Processes all faxes and emails inquires
• Answers all incoming fare media phone calls from customers
• Performs all assigned tasks as quickly and accurately as possible

Must meet the following requirements for consideration:

• This is currently a remote position due to the current Pandemic
• Ability to type 40 plus word per minute (WPM)
• High school degree, or equivalent
• 2 years’ experience in a Customer Service/Call Center