Remote Transportation Care Coordinator

Job Summary

A company is looking for a Remote Transportation Care Coordinator.

Key Responsibilities:

• Handle high volumes of inbound and outbound calls to assist members with scheduling non-emergency medical transportation
• Consult with members to identify their needs and the most appropriate transportation options
• Deliver exceptional customer service while managing escalated or complex member interactions

Required Qualifications:

• High school diploma or equivalent
• Experience in healthcare scheduling, customer service, or call center environments
• Ability to work in a dedicated home office with a reliable internet connection
• Willingness to adhere to a full-time schedule, including weekends
• Commitment to 100% attendance during the training period