Remote Transportation Care Coordinator

Job Summary

A company is looking for a Remote Transportation Care Coordinator.

Key Responsibilities:

• Handle high volumes of inbound and outbound calls to assist members with scheduling non-emergency medical transportation
• Consult with members to understand their needs and identify appropriate transportation options
• Deliver exceptional customer service while managing escalated or complex member interactions

Required Qualifications and Education:

• High school diploma or equivalent
• Minimum of 2 years' customer service experience in a call center environment preferred
• Ability to adapt to change and embrace new challenges
• Professionalism in all aspects of work
• Accountability for tasks and responsibilities