Job Summary

A logistics company is in need of a Remote Transportation Customer Service Agent.

Must be able to:

• Track Independent Contractors (IC) delivering freight
• Assign and schedule service orders via our operating system
• Schedule appointments for customers to be serviced based on IC availability

Applicants must meet the following qualifications:

• Must have the ability to work in a fast pace multifaceted environment
• Must be an effective communicator (written and verbal)
• Must be able to negotiate rates with IC's based on workload
• Must be able to assist with customer inquiries