Job Summary

A travel services company is in need of a Remote Customer Service Representative in Los Angeles.

Individual must be able to fulfill the following responsibilities:

• Manage a high volume of customer support requests via email, phone and live chat
• Respond to tickets in a timely fashion and manage tasks efficiently by priority-level
• Communicate with guests in a manner that is friendly, professional, and empathetic

Required Skills:

• At least 3 years experience in an online customer support role
• Clear communicator, both verbally and in the written word
• Energetic, detail-oriented, and efficient under pressure
• Friendly and positive personality
• Can manage multiple online platforms and learn new systems fast
• Self-starter with the ability to work independently