Remote Travel Guest Experience Agent

Job is Expired
Location: Alabama, Colorado, Florida, Georgia, Indiana, Kansas, Louisiana, Michigan, Minnesota, Mississippi, North Carolina, South Carolina, Tennessee, Texas, Virginia, Wyoming
Compensation: To Be Discussed
Staff Reviewed: Sat, Jan 01, 2022

Job Summary

A business process outsourcing company needs applicants for an opening for a Remote Travel Guest Experience Agent.

Core Responsibilities Include:

  • Verifying ID of guest with every call before proceeding
  • Receiving, documenting, and responding to inbound calls
  • Notifying guests of additional nights available or amenities

Required Skills:

  • High School degree or GED
  • Technologically savvy candidate with typing skills above 25 wpm
  • Ability to diagnose basic computer and connectivity issues
  • Minimum one year of customer service or travel industry experience
  • Proficiency at navigating multiple screens/programs/platforms while talking and typing

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