Remote Travel Reservations Guest Service Associate

Location: Illinois, Nebraska

Compensation: Hourly

Staff Reviewed: Thu, Oct 29, 2020

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Entry Level

Education Level: Bachelors

Job Summary

A hospitality company is seeking a Remote Travel Reservations Guest Service Associate.

Individual must be able to fulfill the following responsibilities:

  • Respond to travel guests in a friendly, timely and attentive manner
  • Talk, type, and search multiple screens without impact to the guest
  • Meet specific sales goals and metrics on an ongoing basis

Qualifications for this position include:

  • Ability to successfully perform in a sales role
  • A high degree of customer service orientation
  • Strong verbal and written communication skills
  • Able to multi-task (talk, type, search multiple screens) without impact to the guest
  • Able to attend training in the beginning of December
  • Live within 80 miles of contact center in Omaha, Nebraska or Marion, Illinois