Remote Traveler Experience Manager in Seattle

A global travel planning company is in need of a Remote Traveler Experience Manager in Seattle.

Candidates will be responsible for the following:

• Overseeing day-to-day operations of the contact center
• Monitoring operating expenses and revenue generation
• Mentoring, leading and developing all levels of employees

Position Requirements Include:

• High School diploma or equivalent
• 5-7 years travel industry experience in similar position or in customer service
• Understanding of international travel as well as requirements
• Ability to effectively and proactively manage KPI’s and targets
• Ability to promote a sales-driven culture