Job Summary
A digital hiring marketplace needs applicants for an opening for a Remote Trust and Safety Analyst.
Individual must be able to fulfill the following responsibilities:
- Identify fraud patterns and conduct investigations to deter fraudulent / suspicious activities
- Identify trends, conduct deep dive investigations, and provide feedback to management on initiatives
- Execute on repetitive operational tasks while maintaining attention to detail and having an eye for process improvements
Applicants must meet the following qualifications:
- Ability to work with data science and analytics teams to measure the success of process changes and make data-driven decisions
- Can handle sensitive content issues
- Can thrive in ambiguous environments and make decisions with limited information in high-pressure situations
- Attention to detail, highly self-driven, and results-oriented
- Communicates clearly and concisely both orally and in writing
- Understanding of abuse trends specific to US cultural norms and sensitivities