Remote Trust and Safety Customer Advocate

Job Summary

A financial services company has a current position open for a Remote Trust and Safety Customer Advocate.

Individual must be able to fulfill the following responsibilities:

• Detect, analyze, and mitigate risk and suspicious activity
• Identify remediation opportunities
• Interact directly with multiple cross-functional partners

Applicants must meet the following qualifications:

• 2+ years (preferred) prior investigations, or Fraud experience
• Previous e-commerce or Financial experience
• Ability to evaluate risks and the impact of decisions on an overall organization
• Ability to de-escalate complex situations
• Ability to write concise and factual investigative reports