Job Summary
A financial services company has a current position open for a Remote Trust and Safety Customer Advocate.
Individual must be able to fulfill the following responsibilities:
- Detect, analyze, and mitigate risk and suspicious activity
- Identify remediation opportunities
- Interact directly with multiple cross-functional partners
Applicants must meet the following qualifications:
- 2+ years (preferred) prior investigations, or Fraud experience
- Previous e-commerce or Financial experience
- Ability to evaluate risks and the impact of decisions on an overall organization
- Ability to de-escalate complex situations
- Ability to write concise and factual investigative reports
