Job Summary
A staffing agency has an open position for a Remote Unemployment Call Center Agent in Bossier City.
Core Responsibilities Include:
- Answering phones/chats/self-service tickets
- Documenting tickets
- Receiving calls from residents regarding their unemployment claims
Applicants must meet the following qualifications:
- Agent, ideally in a call center or help desk environment
- Strong customer service skills
- Clear verbal & written communication skills
- Proficient in use of computers
- Must have ability to work in an area free from distractions
- With reliable highspeed internet, laptop/desktop and headset
