Remote User Retention Program Coordinator

Location: Nationwide

Compensation: Salary

Staff Reviewed: Thu, Nov 12, 2020

This job expires in 10 days

Job Category: Administrative

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

An information technology company needs applicants for an opening for a Remote User Retention Program Coordinator.

Core Responsibilities of this position include:

  • Working cross functionality to coordinate plays to improve customer health
  • Identifying trending pain points and escalating to corresponding departments
  • Assisting in buildout and running of User Recognition program

Qualifications for this position include:

  • Bachelor degree in Business Administration, Management or Organizational Change Management
  • 0-3 years in a coordinator or customer facing role
  • Ability to comprehend and discuss technical issues with internal and external resources
  • Excellent English written, communication, and presentation skills
  • Ability to manage multiple assignments and context switching
  • Ability to set timelines and hit deadlines