Remote User Support Specialist in Jersey City

Job is Expired
Location: New Jersey
Compensation: To Be Discussed
Staff Reviewed: Tue, Jan 18, 2022
Job Summary

An information technology company has a current position open for a Remote User Support Specialist in Jersey City.

Individual must be able to fulfill the following responsibilities:

  • Intake, analyze, research, and explain technical troubleshooting solutions
  • Assist all stakeholders
  • Successfully translate complex technical information/instructions into a simple language

Position Requirements Include:

  • BA/BS degree or equivalent work experience
  • 2+ years of proven experience in solving complex challenges
  • 1+ years of user support experience
  • Ability to compose grammatically correct, concise, and accurate written responses
  • Experience with multi-tasking in a high-energy environment
  • Technically inclined
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