Job Summary

An insurance company has an open position for a Remote Utilization Management Administration Coordinator 2.

Must be able to:

• Take inbound calls to engage members and/or providers to verify clinical information
• Handle customer inquiries both telephonically and by fax
• Document all call information and attach clinical information when necessary

Skills and Requirements Include:

• High school diploma
• Excellent verbal and written communication skills
• Able to multitask within several computer systems while on the phone
• Have an aptitude for quickly learning and navigating new technology systems and applications
• Must be able to type while taking calls
• Proficiency in Microsoft Office applications, including Word and Excel