Remote Verification Phone Agent

Job Summary

A company is looking for an e-Live Verification Phone Agent.

Key Responsibilities

• Review customer information and ensure compliance with rental standards
• Handle inbound and outbound calls, and interact with customers via chat
• Document customer concerns and provide resolutions efficiently

Required Qualifications, Training, and Education

• One year of phone customer service experience
• Experience with high-volume inbound calls preferred
• Technical proficiency with required hardware and software
• Ability to multitask and assist multiple customers simultaneously
• Attendance and participation in training sessions are mandatory