Job Summary
A healthcare company has an open position for a Remote Veteran Affairs Customer Success Manager.
Must be able to:
- Identify, uncover, and analyze patterns and trends unique across VAMC sites
- Develop and maintain relationships
- Develop monthly reports of VA site level relationships
Qualifications for this position include:
- Minimum of 2 years of specific experience in Customer Success roles within the healthcare industry
- Professional experience managing a network of customer relationships across multiple time zones
- Ability to communicate effectively with customers and provide effective solutions
- 5+ years of experience in a Customer Success, Customer Operations and/or Account Management environment
- Ability to work autonomously to achieve the best outcomes for clients and the company
- Experience working within a highly cross functional environment
