Remote Veterinary Information Specialist

Location: Arizona, Colorado, Florida, Georgia, Illinois, Kansas, Michigan, Minnesota, Missouri, Montana, Nebraska, Nevada, New Mexico, North Carolina, North Dakota, Oklahoma, South Carolina, Tennessee, Texas, Virginia, Washington, Wisconsin

Compensation: To Be Discussed

Staff Reviewed: Tue, Feb 23, 2021

This job expires in: 24 days

Job Category: Healthcare

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A human and animal care call center is in need of a Remote Veterinary Information Specialist.

Candidates will be responsible for the following:

  • Taking full histories and details of the events, triage the cases and provide accurate medical, health and safety information to the callers
  • Responding to incoming cases on Pet Poison Helpline and company's industry side via the telephone, email, and chat applications
  • Documenting each case in an electronic record and follow up as necessary

Skills and Requirements Include:

  • Active CVT/LVT/RVT License and 1+years of work experience in a veterinary clinic/hospital
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
  • Excellent verbal and written communication that is clear, concise, professional and empathetic
  • Proficiency with keyboarding and data entry, PCs, Microsoft Office, and common computer software and hardware
  • Ability to accurately add, subtract, multiply, and divide using whole numbers, common fractions, decimals, ratios and percentages
  • Strong attention to detail and the ability to multitask

COMPLETE JOB DESCRIPTION

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