Job Summary

A human and animal care call center is filling a position for a Remote Veterinary Technician Industry Representative.

Candidates will be responsible for the following:

• Responding to incoming cases via the telephone regarding potential adverse events from pet owners and veterinarians
• Providing answers to general inquiries on routine product use
• Documenting lack of efficacy cases, product complaints, customer service and other inquiry cases

Qualifications Include:

• Active CVT/LVT/RVT License
• 1+ years of work experience in a veterinary clinic/hospital
• Proficiency with keyboarding and data entry, PCs, Microsoft Office, and common computer software and hardware
• Excellent verbal and written communication that is clear, concise, professional and empathetic