VirtualVocations - Remote Jobs Virtual Vocations Logo

Advanced Search

Remote Virtual Assistant Software Customer Support Manager in Los Angeles

Job is Expired
Location: California
Compensation: To Be Discussed
Staff Reviewed: Tue, Sep 07, 2021
Job Category: Administrative
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced
Education Level: Bachelors

Job Summary

A software development company is searching for a person to fill their position for a Remote Virtual Assistant Software Customer Support Manager in Los Angeles.

Must be able to:

  • Manage the day-to-day operations of a team of 15 local and offshore agents
  • Monitor the team’s daily activities and use analytics
  • Perform weekly quality audits of tickets for customers, partners, and internal contacts

Required Skills:

  • 5+ years technical support experience with demonstrated leadership experience
  • Demonstrated technical knowledge and experience mastering a variety of software solutions
  • SaaS experience
  • Experience with Zendesk or CRM-related software, such as Salesforce
  • BA/BS or equivalent work experience
  • Experience training and/or coaching team members and process improvement

COMPLETE JOB DESCRIPTION

The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

Company Overview

Company Company Name

Headquarters Headquarters

Founded Founded

Website Website URL

Wikipedia Wikipedia URL

hidden map

The company description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

FULL COMPANY PROFILE

BECOME A PREMIUM MEMBER TO
UNLOCK FULL JOB DETAILS & APPLY

  • ACCESS TO FULL JOB DETAILS AND APPLICATION INFORMATION
  • HUMAN-SCREENED REMOTE JOBS AND EMPLOYERS
  • COURSES, GROUP CAREER COACHING AND RESOURCE DOWNLOADS
  • DISCOUNTED CAREER SERVICES, RESUME WRITING, 1:1 COACHING AND MORE
  • EXCELLENT CUSTOMER SUPPORT FOR YOUR JOB SEARCH
Get Started SIGN UP WITH Facebook SIGN UP WITH Google

Related Jobs!