Remote Virtual Care Coordinator in Phoenix

Location: Arizona

Compensation: To Be Discussed

Staff Reviewed: Wed, Jan 13, 2021

This job expires in: 27 days

Job Category: Healthcare

Remote Level: 100% Remote

Employer Type: Employer

Job Summary

A healthcare provider is filling a position for a Remote Virtual Care Coordinator in Phoenix.

Core Responsibilities of this position include:

  • Manage inbound patient messages ensuring that all messages are respond within agreed-upon TAT
  • Manage patient’s inbound questions regarding insurance coverage
  • Improve member’s experience by smoothing their end-to-end experience

Applicants must meet the following qualifications:

  • Proficiency in MS/Google Suite
  • Understanding of the healthcare ecosystem
  • Willingness to learn new technologies & frameworks
  • Developing processes where needed and driving for continuous improvement
  • Experience with nuances of patient requests, and able to effectively prioritize them
  • Balancing multiple stakeholders including care team, patients, and the business

COMPLETE JOB DESCRIPTION

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