Remote Virtual Events Product Support Specialist

Job Summary

A virtual platform has a current position open for a Remote Virtual Events Product Support Specialist.

Core Responsibilities of this position include:

• Handling inbound customer inquiries and support requests via live chat & emails
• Communicating directly with customers, direct them to best practices and answer product questions

Required Skills:

• At least 1 to 3 years experience in a customer support role, preferably within a Software as a Service company
• The ability to work well in startup culture - be able and willing to take on all sorts of tasks and responsibilities
• A desire to stay organized, create efficiency using technology, bring order to chaos and uncertainty