Job Summary

A nonprofit healthcare organization is searching for a person to fill their position for a Remote Virtual Training Support Assistant.

Candidates will be responsible for the following:

• Working closely with various internal teams to ensure all technology support needed during a live training or consultation service is timely and effective
• Leading and overseeing all support related tasks during live training and consultation services
• Providing support for virtual trainings, events, larger projects and other consultation services in appropriate business segment to ensure that all are well organized and running smoothly

Qualifications Include:

• High School Diploma
• 1+ years related experience
• Demonstrated proficiency using MS office business suites (e.g. MS Word, MS PowerPoint, MS Excel, MS Teams, MS SharePoint etc.)
• Experience with video conferencing, learning system management and customer relationship management systems, including Zoom, WebEx, On24, Thought Industries, Smartsheet, Salesforce etc
• Ability to manage breakout rooms and facilitate questions or concerns as they arise from the training team or participants
• Ability to assist in Professional Education and Continuum Solutions efforts to clearly document and communicate standardized processes across business segments regarding virtual training support needs