Remote Vital Records Customer Service Representative in Nashville

Job ID: Available for Members

Location: Tennessee

Compensation: Hourly

Staff Reviewed: Thu, Sep 03, 2020

This job expires in 8 days

Job Category: Customer Service

Remote Level: 100% Remote

Employment Status: Independent Contractor

Employer Type: Staffing Agency

Career Level: Experienced

Job Summary

A staffing agency needs applicants for an opening for a Remote Vital Records Customer Service Representative in Nashville.

Candidates will be responsible for the following:

  • Answering 75 - 100+ inbound calls per day
  • Assisting customers with placing orders for different vital records
  • Explaining acceptable types of documentation needed to receive these records

Required Skills:

  • 1+ year of Call Center Experience
  • High School Diploma/GED
  • Hard-lined internet/router connection
  • A separate quiet working space that will provide a professional setting
  • Ability to handle escalated calls in a professional and empathetic manner
  • Ability to process customer payments