Job Summary

A water filter provider has a current position open for a Remote Water Filter Solutions Customer Support Specialist.

Individual must be able to fulfill the following responsibilities:

• Followup/check-in with current customers to provide product support
• Oversee corporate social media accounts to respond to customer comments and questions
• Answer customer service questions via phone, chat, and email

Qualifications Include:

• 2-5 years customer support experience via phone, email and/or chat
• Ability to answer a moderate to high volume of inquiries in a timely manner daily
• Courteous and respectful customer-facing attitude that matches brand values
• Quiet environment for phone calls