Remote Water Filter Solutions Customer Support Specialist

Job ID: Available for Members

Location: Nationwide

Compensation: Salary

Staff Reviewed: Tue, Jun 30, 2020

This job expires in 22 days

Job Category: Customer Service

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Additional Information: Benefits Available

Job Summary

A water filter provider has a current position open for a Remote Water Filter Solutions Customer Support Specialist.

Individual must be able to fulfill the following responsibilities:

  • Followup/check-in with current customers to provide product support
  • Oversee corporate social media accounts to respond to customer comments and questions
  • Answer customer service questions via phone, chat, and email

Qualifications Include:

  • 2-5 years customer support experience via phone, email and/or chat
  • Ability to answer a moderate to high volume of inquiries in a timely manner daily
  • Courteous and respectful customer-facing attitude that matches brand values
  • Quiet environment for phone calls