Job Summary
A web hosting service company is seeking a Remote Web Hosting Support Specialist.
Core Responsibilities of this position include:
- Solving their web technology problems using chat, email/tickets, and phone
- Installing, configuring, maintaining, and solving errors for content management systems
- Explaining how DNS and web design tools work
Applicants must meet the following qualifications:
- Must have experience working in the web hosting industry
- In-depth experience with cPanel and Plesk
- Ability to troubleshoot website and email problems
- Excellent written and verbal communication skills
- Driven to be the best and you have examples to prove it