Job Summary
A software company has a current position open for a Remote Web Marketing Customer Support.
Individual must be able to fulfill the following responsibilities:
- Help customers via email, chat and the telephone
- Write support documentation to help users help themselves
- Work with the product team to build tools and offer feedback
Skills and Requirements Include:
- Having familiarity with running PPC campaigns
- Previous experience in a marketing role or capacity
- Experience with Google Adwords, Google Analytics, Bing Ads and Facebook Ads
- Basic knowledge on UTM parameters and tracking templates
- Being obsessive over the details and love solving problems
- Being able to make customers feel empowered
