Remote Web Marketing Customer Support

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Mon, Apr 29, 2019

Job Category: Customer Service, Marketing

Telecommute Level: Majority

Travel Requirements: Possible Travel

Weekly Hours: Day Shift, Full Time, Part Time

Employer Type: Employer

Job Summary

A software company has a current position open for a Remote Web Marketing Customer Support.

Individual must be able to fulfill the following responsibilities:

  • Help customers via email, chat and the telephone
  • Write support documentation to help users help themselves
  • Work with the product team to build tools and offer feedback

Skills and Requirements Include:

  • Having familiarity with running PPC campaigns
  • Previous experience in a marketing role or capacity
  • Experience with Google Adwords, Google Analytics, Bing Ads and Facebook Ads
  • Basic knowledge on UTM parameters and tracking templates
  • Being obsessive over the details and love solving problems
  • Being able to make customers feel empowered