Job Summary

An Internet domain registrar and web hosting company is filling a position for a Remote Web Services Customer Support Specialist.

Core Responsibilities of this position include:

• Fielding and routing inbound calls from local business customers
• Providing personalized support that aligns with company brand and voice
• Meeting or exceeding the monthly goals

Applicants must meet the following qualifications:

• A desire to empower entrepreneurs
• Excellent judgment and a “bias for action”
• Comfortable with a role where the majority of time is spent on the phone
• Outstanding customer service skills, including strong verbal skills
• Successful track record of meeting and exceeding goals
• Basic level of knowledge in social media marketing