Job is Expired
Location: California, Colorado, Connecticut, Florida, Georgia, Illinois, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Tennessee, Texas, Virginia, Washington, Wisconsin
Compensation: To Be Discussed
Staff Reviewed: Fri, Apr 16, 2021
Job Summary
A software-as-a-service company that offers online publishing solutions has an open position for a Remote Website Building and Hosting Customer Support Associate.
Must be able to:
- Respond to live chats and customer-submitted email requests in a timely manner
- Perform queue-based typing work approximately 90% of the time
- Guide customers through questions and issues with their Account, Billing, or other transactional inquiries
Skills and Requirements Include:
- Having consistent and dependable WiFi
- Having a personal workspace that allows you to be free from distraction and customer-focused
- Possessing strong written communication skills with accurate grammar and spelling
- Being a fast and accurate typist
- Having strong reading comprehension skills with the ability to identify the root cause of a problem
