Remote Website Building and Hosting Customer Support Associate

Job is Expired

Location: California, Colorado, Connecticut, Florida, Georgia, Illinois, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Tennessee, Texas, Virginia, Washington, Wisconsin

Compensation: To Be Discussed

Staff Reviewed: Fri, Apr 16, 2021

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Part Time

Employer Type: Employer

Job Summary

A software-as-a-service company that offers online publishing solutions has an open position for a Remote Website Building and Hosting Customer Support Associate.

Must be able to:

  • Respond to live chats and customer-submitted email requests in a timely manner
  • Perform queue-based typing work approximately 90% of the time
  • Guide customers through questions and issues with their Account, Billing, or other transactional inquiries

Skills and Requirements Include:

  • Having consistent and dependable WiFi
  • Having a personal workspace that allows you to be free from distraction and customer-focused
  • Possessing strong written communication skills with accurate grammar and spelling
  • Being a fast and accurate typist
  • Having strong reading comprehension skills with the ability to identify the root cause of a problem

COMPLETE JOB DESCRIPTION

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