Remote Website Firewall Advanced Technical Support Representative

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Posted: Thursday, March 29, 2018

Job Category: Customer Service, Information Technology

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Additional Information: Benefits Available

Job Summary

A web hosting company is filling a position for a Remote Website Firewall Advanced Technical Support Representative.

Candidates will be responsible for the following:

  • Handling website configuration issues across different platforms and hosting companies
  • Resolving website configuartion issues

Applicants must meet the following qualifications:

  • General understanding of security principles and use good security practices in general
  • Linux experience – CLI and cPanel
  • Experience with Apache, Nginx and other web servers
  • Experience with WordPress, Joomla, Magento, vBulletin and other CMS's
  • Strong foundation of how DNS, FTP/SFTP, web, firewalls, CDNs and the internet work
  • Strong troubleshooting skills