Remote Weekend Warrior Customer Champion

Job ID: Available for Members

Location: East Coast

Compensation: Salary

Staff Reviewed: Thu, Jan 10, 2019

This job expires in 23 days

Job Category: Customer Service

Telecommute Level: Majority

Travel Requirements: Onsite Required, Some Travel

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Additional Information: Benefits Available

Job Summary

A software solutions company has a current position open for a Remote Weekend Warrior Customer Champion.

Core Responsibilities Include:

  • Helping customers via email or chat
  • Writing documentation to help users help themselves
  • Work with the product team to build tools

Qualifications for this position include:

  • Ability to attend 2 annual company retreats
  • Ability to make customers feel empowered after interacting with support
  • A love for written communication
  • Passion for solving customer problems that may have gone unsaid
  • Persistence to solve new problems every day