Job Summary
A business and technology consulting firm is seeking a Remote Wildland Fire System Support Specialist.
Candidates will be responsible for the following:
- Utilizing the integrated ticketing system to track all Tier 2 tickets through resolution
- Providing answers to clients by identifying problems, researching answers, and guiding clients through corrective steps
Skills and Requirements Include:
- 3+ years of Wildland Fire Dispatch experience
- Associates Degree in Computer Science or equivalent experience
- Experience with Agile/Scrum Software Development Methodology
- Ability to work remotely and independently
- Capability to deliver as a multifaceted team member
- Excellent written and verbal communication skills