Job Summary
A staffing agency has a current position open for a Remote Windows 10 Tier 3 Engineer.
Core Responsibilities of this position include:
- Providing fast and useful technical assistance on Windows 10 related issues
- Answering queries on intermediate to advanced technical issues
- Responding to alerts and resolving application specific issues
Qualifications for this position include:
- Advanced computer skills
- Intermediate level of experience with Microsoft Word, Excel, Outlook
- Basic Scripting and Programming Experience
- Extensive Windows 10 Experience
- Familiar with Support Ticket, Call Center, and Knowledge-Base Systems
- General Knowledge of Industry Principles