Remote Windows 10 Tier 3 Engineer

Job ID: Available for Members

Location: East Coast

Compensation: Hourly

Staff Reviewed: Wed, Jan 08, 2020

Job Category: Information Technology

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Staffing Agency

Career Level: Experienced

Additional Information: Benefits Available

Job Summary

A staffing agency has a current position open for a Remote Windows 10 Tier 3 Engineer.

Core Responsibilities of this position include:

  • Providing fast and useful technical assistance on Windows 10 related issues
  • Answering queries on intermediate to advanced technical issues
  • Responding to alerts and resolving application specific issues

Qualifications for this position include:

  • Advanced computer skills
  • Intermediate level of experience with Microsoft Word, Excel, Outlook
  • Basic Scripting and Programming Experience
  • Extensive Windows 10 Experience
  • Familiar with Support Ticket, Call Center, and Knowledge-Base Systems
  • General Knowledge of Industry Principles