Job Summary
A company that provides software and services for OpenStack, an open source cloud operating system. is filling a position for a Remote Windows/Linux Admin(w/cloud and kubernetes) - L2.
Core Responsibilities Include:
- Engaging with customers via email, remote meetings, and phone calls to support their operation of Mirantis Container platform technologies
- Applying advanced troubleshooting techniques (debug and diagnose) on critical, highly complex problems that span multiple layers of the technology stack
- Being an active participant in your team’s efforts to resolve our customer’s complex technical challenges
Qualifications for this position include:
- BA/BS degree or equivalent practical experience
- 2+ years technical support experience at a high-growth SaaS technology company
- Extensive experience troubleshooting remote Linux system issues
- Experience and dedication to creating Knowledge articles
