Job Summary

A clothing company is in need of a Remote Womens Clothing Customer Service Associate.

Core Responsibilities Include:

• Answering and following through on Customer Service telephone calls via the CS Call Center
• Utilizing multiple Customer Service systems to research and resolve customer needs
• Retrieving and replying to incoming customer emails and live chats within designated response time

Qualifications Include:

• Occasional visits to an office or store location for training and education
• Required to be in front of a computer with a wired headset for extended periods of time
• Strong customer service skills, excellent written and verbal skills
• Ability to work independently and as part of a team
• Computer proficiency
• Must be highly proficient in Web based programs, Microsoft Office software, and Internet navigation