Job Summary
A manufacturer of infection prevention products is seeking a RemoteTechnical Support Specialist.
Must be able to:
- Participate in implementation and upgrade calls with customers
- Provide telephone and/or desktop/server support via remote connection to customer servers
- Assist in testing new proprietary software
Qualifications for this position include:
- Bachelor’s Degree required. Degree in Computer Science, Engineering, or technical field highly preferred
- 3+ years of experience working in technical support of computers, network, applications, etc. Demonstrated capabilities may be considered as qualifying experience
- System administration of Windows Servers and Workstations. Understanding of Virtual Machine (VM) setup is desirable
- Excellent written and verbal communication skills, customer service skills, troubleshooting and problem solving skills
- Ability to work independently with minimal supervision
