Renewal Account Manager

Job Summary

A company is looking for a Renewal Account Manager responsible for contract renewals and negotiations.

Key Responsibilities

• Prepare and analyze financial reports and contractual documents for renewal meetings
• Engage with clients to align contract renewals with their goals and business objectives
• Negotiate contract terms and pricing to maintain and increase revenue

Required Qualifications

• Bachelor's degree in Information Technology, Business Administration, or related field, or equivalent experience
• 4+ years of experience in contract negotiation
• 4+ years in contact center or service delivery
• Experience with SAAS billing models
• Demonstrated ability to work independently in a fast-paced environment