Renewal Account Manager

Job Summary

A company is looking for a Renewal Account Manager to manage customer renewals and ensure predictable recurring revenue outcomes.

Key Responsibilities

• Engage with customers to renew subscriptions and lead contract negotiations
• Maintain accurate renewal data and proactively identify renewal risks
• Drive renewals to close within committed timeframes and assist in cross-sell/upsell opportunities

Required Qualifications

• 2+ years of experience in Renewal Account Management or a related role
• Proven ability to manage multiple renewals concurrently
• Experience forecasting renewal outcomes and identifying risks early
• Strong cross-functional collaboration skills with Sales, Customer Success, Finance, and Legal
• Experience using CRM and quoting tools, including Salesforce and CPQ tools