Renewal Manager

Job Summary

A company is looking for a Renewal Manager to play a crucial role in customer retention and expansion strategies.

Key Responsibilities

• Manage the quote-to-close process for renewals 120 to 90 days prior to the renewal due date
• Achieve or exceed quarterly revenue goals related to retention and growth of existing customer contracts
• Collaborate with Customer Success to assess customer health and drive appropriate renewal solutions

Required Qualifications

• 2-5 years of related cybersecurity and renewals experience
• Experience in SaaS revenue organization, such as Sales, CSM, or renewals team
• Proven track record of achieving renewal quotas in previous roles
• Deep understanding of SaaS offerings and pricing models
• Familiarity with systems like Salesforce, CPQ, IronClad, and ChurnZero