Renewal Manager

Job Summary

A company is looking for a Renewal Manager (Central) to support customer retention and expansion strategies.

Key Responsibilities

• Manage the quote-to-close process for renewals 120 to 90 days prior to renewal due dates
• Achieve quarterly revenue goals related to retention, growth, and term extensions of existing contracts
• Collaborate with Customer Success to assess customer health and implement renewal strategies

Required Qualifications

• 2-5 years of experience in cybersecurity and renewals
• Proven track record of success in achieving renewal quotas
• Understanding of SaaS offerings and pricing models
• Experience in SaaS revenue organizations, such as Sales or Customer Success Management
• Familiarity with systems like Salesforce, CPQ, and ChurnZero