Renewal Operations Manager

Location: Remote
Compensation: Salary
Staff Reviewed: Fri, Mar 29, 2024
This job expires in: 16 days

Job Summary

A company is looking for a Manager, Renewal Operations.

Key Responsibilities:
  • Lead a team focused on ensuring a smooth and high-quality renewal experience
  • Drive team transformation towards retention and customer experience
  • Coordinate support activities, process improvements, and talent development

Required Qualifications:
  • 3+ years of people management experience in a fast-paced or start-up environment
  • Experience with Customer Service CRMs, preferably Salesforce
  • Data-driven mindset and organizational skills
  • Passion for talent development and driving ownership
  • High leadership and problem-solving ability

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