Renewal Operations Manager

Job Summary

A company is looking for a Renewal Operations Manager.

Key Responsibilities

• Own renewals forecasting methodology, reporting cadence, and accuracy improvements
• Design and maintain forecast models to identify churn risk and pipeline gaps
• Establish governance for renewal processes and drive automation for scalable operations

Required Qualifications

• 7+ years in Renewals Operations, Sales Operations, or Revenue Operations roles
• Experience in forecasting, reporting, and planning for renewals or retention
• Advanced skills in Salesforce and data analysis tools
• Experience with BI tools such as Tableau or Looker
• Background in churn and retention analytics in enterprise or global organizations