Renewal Sales Specialist

Job Summary

A company is looking for a Renewal Sales Specialist to secure subscription renewal revenue in North America.

Key Responsibilities

• Maintain regular outreach with customers to ensure engagement and retention
• Identify upsell opportunities and collaborate with the customer success team
• Monitor customer satisfaction, manage renewal data in Salesforce, and provide forecasts on renewals and churn

Required Qualifications, Training, and Education

• BA/BS or equivalent preferred
• 3+ years of successful renewal sales or sales experience
• Experience selling to IT departments, with software business knowledge preferred
• Familiarity with Salesforce.com for opportunity management and reporting
• Ability to manage multiple tasks and coordinate cross-department resources