Renewal Specialist

Job Summary

A company is looking for a Renewal Specialist to manage and support contract renewals across K-12 school districts.

Key Responsibilities

• Manage and track upcoming contract renewals to ensure timely processing
• Serve as the primary contact for K-12 school district administrators regarding renewals and pricing adjustments
• Collaborate with internal teams to negotiate renewal terms and identify upsell opportunities

Required Qualifications

• Experience in contract renewals, account management, or sales within education technology or SaaS
• Proficiency in CRM tools such as Salesforce or NetSuite
• Minimum 5+ years' experience in technology implementation or client support roles
• Strong negotiation and relationship-building skills
• Experience managing large complex accounts