Renewal Specialist

Job Summary

A company is looking for a Renewal Specialist to manage customer retention and growth for early-stage companies.

Key Responsibilities

• Own the full renewal process for customers in the Early Stage segment, ensuring alignment with retention targets
• Accurately forecast renewal and churn outcomes while maintaining pipeline hygiene
• Act as the primary contact for early-stage founders, driving consultative engagement and handling objections

Required Qualifications

• 1+ years of experience in a SaaS or tech environment
• Strong ability to manage high volumes of customer relationships and renewal cycles
• Highly motivated with flexibility to adapt to customer needs
• Team player with effective collaboration skills across multiple departments
• Previous experience in security and compliance is desirable but not required