Renewal Specialist

Job Summary

A company is looking for a Renewal Specialist (Remote).

Key Responsibilities

• Manage a renewal pipeline using CRM dashboards, ensuring accurate tracking of customer interactions and renewal stages
• Develop and execute renewal strategies by prioritizing renewals based on value and risk level
• Collaborate with sales representatives to assess renewal progress and identify opportunities for expansion

Required Qualifications

• Experience managing CRM systems and maintaining detailed data
• Ability to prioritize work based on urgency and customer risk
• Previous experience in renewals, account management, or customer success is preferred
• Familiarity with sales processes and pipeline management
• Capacity to acquire and maintain comprehensive product knowledge